Front Desk Receptionist

This person should provide excellent service to guests who come into our salon and spa as well as provide guidance and assistance with retail products. He/she is committed to continuing education, both as provided by us and self-study. Scheduling guest salon and spa services while implementing proper proceduresGreeting guests and escorting them to waiting areasEducating guests on servicesMaximize bookings for each service professional in a fair and consistent mannerClosing sales and encouraging guests to pre-book servicesCross-service recommendationsProduct recommendationsExecuting standard telephone procedures using appropriate customer service etiquetteConfirming appointmentsInforming service professionals of daily schedules and/or any adjustmentsResolving guest challenges, utilizing support from the Salon Manager when necessarySupporting retail and service staffResponsibility for balancing and checking register drawerCompleting hourly and daily cleaning checklists and performing general cleaningPerforming other duties as assignedResponsibilities & Other Information While completely open availability is always best, what shifts would you be available to work and approximately how many hours are you looking to work each week? Customer service: 1 year (Required)Work Location: In person

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