Front Desk Receptionist / Salon Coordinator (Full-Time)

ICEY Aesthetics

Downtown Pittsburgh, PA

ICEY Aesthetics is seeking a full-time Front Desk Receptionist / Salon Coordinatorto serve as the backbone of our salon operations. This is a key role responsible for keeping the salon running smoothly, supporting the service team, and delivering an exceptional client experience.

We are looking for someone who is confident, reliable, tech-savvy, and able to problem-solve independently while maintaining a positive and professional environment.

Anticipated start date: March 1st 2026

Schedule

Tuesday–Friday:9:30 AM – 6:30 PM
Saturday:8:30 AM – 4:30 PM
Full-Time | In-Person
Closed Sundays & Mondays

Responsibilities

Open and close the salon daily
Greet clients and manage front desk operations
Ensure appointments stay on time and flow efficiently
Answer phones, book appointments, and respond to client questions
Accurately check out guests and process payments
Maintain cleanliness of front desk, common areas, and assist with station upkeep as needed
Support estheticians by helping reset rooms when necessary to keep services moving
Monitor the salon floor and proactively problem-solve
Maintain and switch seasonal/holiday décor
Be knowledgeable about all services and confidently explain them to guests
Support salon culture by remaining calm, firm, and positive
Assist with basic social media tasks (Instagram posting)
Create simple graphics or flyers using Canva
Support sales by recommending services, retail, and promotions when appropriate

Required Skills & Qualities

Firm but neutral communication style
Highly reliable and punctual
Strong accountability and follow-through
Excellent problem-solving skills
Comfortable working independently with given instructions
Strong computer skills and ability to learn new software
Canva experience required
Instagram posting experience required
Sales-minded with confidence recommending services
Reliable transportation or strong knowledge of Pittsburgh public transportation
Understanding of downtown Pittsburgh logistics and timing

Qualifications

At least 1 year of receptionist, front desk, or similar experience
Experience in a salon, spa, or beauty-related business preferred
Beauty industry knowledge OR a regular consumer of beauty services
Customer-service focused with a professional demeanor
Mature mindset and emotionally intelligent

Why Work at ICEY Aesthetics

Positive, professional, growth-oriented salon culture
Clear expectations and structured systems
Opportunity to be a key part of a growing beauty business
Stable, full-time schedule

Job Type: Full-time

Pay: From $18.00 per hour

Application Question(s):

Are you available to work Tuesday–Friday 9:30am–6:30pm and Saturdays 8:30am–4:30pm?
Do you have at least 1 year of receptionist, front desk, or customer service experience?
Do you have reliable transportation or confidently use public transportation to be on time every day?
Are you comfortable using Canva and posting on Instagram for a business?
Are you comfortable opening and closing the salon independently?

Work Location: In person