Requirements Welcome clients and manage check-in/check-out Answer calls, texts, DMs, and handle appointment scheduling Process payments and retail sales Maintain a clean, organized, and welcoming salon environment, including the front desk and common areas Educate clients about our services, promotions, memberships, and retail products Recommend services and products to clients and assist with retail sales Collect client feedback and help ensure an exceptional guest experience Support salon artists and team members with daily operations Help keep appointments running smoothly and assist with client flow throughout the day (Bonus!) Requirements Strong communication and people skills Positive attitude, stylish and well-groomed appearance English fluency (a second language is a plus) Availability to work weekends and evenings Interest in social media and content creation is a big plus Prior customer service experience is helpful but not required Compensation & Benefits
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