Front Desk Leader - Edmond

The rest of your day, you are leading the team that does the same — coaching, scheduling, and holding the standard that makes Boardroom feel like Boardroom. Work the front desk directly — greet clients, manage the floor, and handle check-ins, check- outs, and payment processingOwn the appointment calendar and keep scheduling running smoothly across all chairsRecruit, train, schedule, and coach the front desk coordinator teamSet the daily tone on the floor — lead by example during peak hours and step in wherever the team needs supportMonitor and manage Front Desk Team performance and client experience, and address service gaps in real time Serve as one of two leadership roles responsible for the salon, sharing accountability for its day-to-day operationResolve escalated client concerns with calm confidence and good judgmentPartner with salon leadership on staffing needs, front desk procedures, and process improvementOversee opening and closing procedures and hold the team accountable to themKeep the lobby, retail display, and front desk area immaculate and well-stocked What We're Looking For Apply today and tell us why you are exactly who Boardroom needs to lead its front desk. Your application will go directly to CP Wolf Ventures, LLC, and all hiring decisions will be made by the management of this franchisee.

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