Front Desk Host - Luxury Aveda Salon (Full-Time)

Some people make you feel at home the minute you walk in. If that’s you, and you take pride in the details that make a great experience feel effortless, let’s talk.

Ihloff Salon and Day Spa is an award-winning Aveda Lifestyle Salon and Spa in Utica Square, and our front desk is where every guest’s experience starts. We’re hiring a full-time Salon & Spa Host to keep the day running, take care of guests, and support our team.

This is a front-of-house role for someone with real guest-facing experience who values excellence in hospitality and understands what takes a salon visit from okay to incredible. Our hosts manage a busy schedule across our stylists and spa providers, guide guests through services and Aveda retail, and set the tone for the whole salon. It moves fast, the standards are high, and the right person will find it really rewarding.

The essentials

Schedule: Full-time, about 34 hours a week, including weekdays, evenings, Saturdays, and Sundays. Our schedule follows the needs of our guests, so open availability is strongly preferred.
Pay: $14/hour plus revenue-based incentive opportunities
Experience: At least 1 year in a front desk, hospitality, concierge, retail, or similar guest-facing role

What you’ll do

Greet every guest warmly and make the first impression count
Own the appointment book: schedule, confirm, and adjust with ease as plans change, so the team’s day runs on time
Handle a high volume of calls and booking requests, and answer questions about services and pricing confidently
Recommend Aveda products based on what each guest actually needs, and keep up with new launches so your advice is credible
Process payments accurately in our point-of-sale system
Keep the reception area and retail displays clean and beautiful
Partner closely with stylists, spa providers, housekeeping, and fellow hosts, jumping in to help wherever it keeps the day (and the team) running smoothly

Who you are

A natural host: You build rapport easily, and guests remember you
All in on the team: You’re kind and approachable, happy to jump in wherever you’re needed, and you help create a team environment where everyone supports each other
Steady at any pace: You stay calm and organized when the phone, the appointment book, and the guest in front of you all need you at once, and you use quieter moments to get ahead without being asked
Quick with tech: You pick up new software fast (we’ll train you on ours)
Polished: You’re comfortable in upscale settings, and it shows in how you look, speak, and engage with others
Reliable: You show up on time, follow through, and take pride in getting things right the first time
Curious about beauty: Salon or spa experience is a big plus, but genuine interest matters most

Why you’ll love it here

We’re one of Tulsa’s most respected Aveda salons, known for exceptional guest experiences and a team that’s skilled, collaborative, and proud of what we do. Our high performers grow into trusted advisors for our guests and key contributors to the salon’s success. Eligible employees have access to health insurance, PTO, holiday pay, and more.

If you want a front desk role that challenges and rewards you, and not just a place to answer phones, we’d love to meet you.

Pay: $14.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person