We created this position for a warm, organized, detail-oriented individual to be the first point of contact for our guests. The Guest Coordinator sets the tone for every client's visit — from the first phone call to the moment they leave the chair — and keeps the daily operations of the salon running smoothly.
Responsibilities
● Greet clients warmly and manage a welcoming front-of-house experience
● Answer phones, manage booking, rescheduling, and waitlists
● Process checkout, retail sales, and payments
● Confirm appointments and manage reminder communications
● Maintain accurate client records and scheduling notes
● Support stylists with timing and daily schedule coordination
● Keep reception and retail areas clean, stocked, and organized
● Assist with light retail merchandising and inventory tracking
Requirements
● Strong communication and customer service skills
● Comfortable multitasking in a fast-paced environment
● Basic computer proficiency; salon software experience a plus
● Reliable, professional, and detail-oriented
● Prior salon, spa, or hospitality experience preferred but not required
What We Offer
● Competitive, market-rate pay
● A supportive, team-oriented salon culture
● Opportunity to grow within the salon as the business expands
Pay: $15.00 - $18.00 per hour
Work Location: In person
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