Front Desk Coordinator - Salon and Spa Host

Greet every guest with warmth and intention: you set the tone for their entire experience the moment they walk through the door Own the reservation system: schedule, confirm, and manage appointments with precision, keeping the team's day running on time Handle a high volume of inbound calls and booking requests quickly and accurately, answering questions about services and pricing with confidence Actively retail Aveda products by listening to guests' needs and making personalized, knowledgeable recommendations Stay current on Aveda's full product line — new launches, features, and benefits — so recommendations are always credible and compelling Process transactions accurately using point-of-sale software, handling cash, card, and other payment types Keep the reception area and retail displays immaculate and visually appealing at all times Collaborate closely with stylists, spa service providers, and other team members to coordinate seamless guest experiences Support general salon upkeep including cleanliness, organization, and inventory control Genuinely outgoing and people-driven: you build rapport effortlessly and guests remember you Technologically fluent: you pick up new software quickly, stay organized under pressure, and manage multiple tasks without dropping the ball A strong communicator: both in conversation and in writing, you're clear, professional, and warm Detail-oriented: you notice what others miss and take pride in getting things right the first time Polished and professional: you understand upscale environments and naturally reflect that in your appearance and manner Available when guests need us: evenings and weekends are part of the role, not exceptions Our team is collaborative, skilled, and genuinely proud of the work we do. Health insurance, PTO, holiday pay, and more offered for eligible employees. Day shift Evening shift

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