Honoré Salon is a boutique hair salon dedicated to the craft of hair coloring and cutting. Located on the Kalamazoo Mall in a loft-like setting, Honoré offers top quality hair care products to compliment every personal need. Our team is seeking an experienced Front Desk Coordinator. This position requires a candidate who is available 15-20 hours a week and requires weekdays, evenings and weekends, as well as the occasional event.
The successful candidate should be outgoing, enthusiastic, and fashionable, with a natural flair for customer service. Honoré Salon is a friendly and creative environment where all guests are treated like long time friends. The Front Desk Coordinator should be prepared for a fast-paced experience while providing guests with personalized attention. Candidates must be organized, punctual, and able to multitask with attention to detail.
Greet and check in clients
Inform stylists of client arrival
Book and confirm appointments in person, over the phone, and via email
Offer/prepare beverages and chat with clients in the waiting area
Answer multi-line phone system
Process register transactions and issue receipts
Accurately describe services to clients
Place orders for inventory
Maintain tidy reception area
Verify invoices against packing slips
Product sales
Requirements
Education
Required: High School Diploma or equivalent
Preferred: College degree in administration, business, or communication field
Required: Minimum 2 years experience in retail and/or service industry with heavy concentration on customer service and/or sales (salon experience preferred)
Exceptional organization and record keeping skills
Ability to coordinate flow of client scheduling, providing service, and checking out
Quick decision maker
Supportive team player
Able to remain calm in stressful circumstances
Knowledge of the industry and trends impacting the salon
Effectively able to communicate verbally and in writing
Computer and social media skills
Firm understanding of handling cash and drawer balancing
If Honoré Salon sounds like your home-away-from-home, we would love to meet you!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 8.0 – 15.0 per week
Benefits:
Employee discount
Work Location: In person
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