Front Desk Concierge

Job Overview:

We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Concierge. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. This position requires strong administrative skills, attention to detail, and the ability to multitask effectively.

Duties:

- Greet and welcome guests in a friendly and professional manner

- Check-in and check-out guests, ensuring accuracy of information and making sure clients are comfortable while waiting for their technician.

- Answer phone calls and respond to inquiries in a timely and courteous manner

- Assist with booking appointments and manage the booking system

- Handle guest requests and resolve any issues or complaints promptly

- Maintain the cleanliness and organization of the front desk area and other common areas of the salon

- Coordinate with management and technicians to ensure smooth operations

Experience:

- Previous experience in a customer service role is preferred

- Strong organizational skills with the ability to multitask effectively

- Proficient in computerized systems, including calendar management and administrative tasks

- Excellent communication skills, both verbal and written

- Attention to detail and strong proofreading abilities

- Ability to type accurately and efficiently

- Superior customer service

Wenzel Salon is a hair salon on the south side of Springfield, Missouri. We are welcoming to all people and hair types. We seek to provide our clients with the best service and experience while in David Wenzel Salon. We are a green circle salon that is committed to reducing our waste and impact on the planet at every possible turn. We have been voted 2023's Best Hair Salon of Southwest Missouri. We are a team-based salon and all employees are expected to uphold our vales of teamwork, honestly, and trust.

Starting pay is 13.75/Hour. This is a part time position. We are looking for two part time employees.

Job Type: Part-time

Pay: From $13.75 per hour

Benefits:

Employee discount
Flexible schedule

Ability to Relocate:

Springfield, MO 65807: Relocate before starting work (Required)

Work Location: In person