Job description
We are looking for a Nail Salon Receptionist to act as the first and last point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities
Warmly greet clients, walk them to the proper service station and inform assigned tech of their arrival
Book and confirm appointments via phone
Process transactions (cash and credit cards) and issue receipts
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Inform clients about new services and discounts
Update client records with contact and appointments
Maintain a tidy reception area
Balance Till at the beginning and end of each shift
Skills
Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
Hands-on experience with office equipment, like printers and POS systems
Familiarity with processing transactions
Excellent communication abilities (verbal, phone and email) with a customer service attitude
Solid organization and record-keeping skills
An ability to remain calm under stressful circumstances
Bilingual (Spanish) is a Must
High School diploma
WEEKEND Availability is a MUST ( 10 hours day)
10 am - 6 pm Monday
10 am - 7:30 pm for Tuesday - Saturday
11:00am to 5:00 pm Sunday
Job Types: Part-time, Contract
Pay: $15.00 - $17.00 per hour
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
Flexible schedule
Work Location: In person
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