Front Desk Associate

Company Description 6 Salon is an award-winning salon dedicated to delivering exceptional service that meets the evolving needs of contemporary clients. The salon focuses on creating a welcoming, professional environment where guests receive personalized attention and high-quality hair and beauty services. Team members are encouraged to uphold high standards of professionalism, creativity, and client care. 6 Salon values collaboration and continuous improvement to maintain its reputation for unparalleled service. Joining the team means contributing to a modern, client-centered salon experience.

Role Description The Front Desk Associate is a full or part time, on-site role based at 6 Salon in downtown Detroit, MI. This role is responsible for greeting clients, managing check-in and check-out procedures, and ensuring a smooth, welcoming experience at the front desk. Daily tasks include answering phones, scheduling and confirming appointments, handling client inquiries, and managing point-of-sale transactions. The Front Desk Associate will update and maintain client records in the salon’s computer system and support the coordination of stylists’ schedules. This team member also assists with maintaining a clean and organized reception area and collaborates with salon staff to provide consistent, high-quality customer service.

Qualifications

Strong customer service and communication skills to interact professionally with clients and team membersExperience with receptionist duties, including greeting guests, appointment scheduling, and handling inquiriesProfessional phone etiquette for managing calls, messages, and appointment confirmationsBasic computer literacy, including proficiency with scheduling software and point-of-sale systemsAbility to multitask, prioritize, and remain calm in a fast-paced environmentAttention to detail and reliability in managing appointments, payments, and client informationPrior front desk, hospitality, or retail experience is preferredAvailability to work a consistent full or part time schedule, including evenings and weekends as needed