Front Desk Assistant

We’re looking for a friendly, polished, and naturally personable Front Desk Assistant who enjoys connecting with people and has a strong eye for color, style, and aesthetics. As the first and last point of contact for our clients, our Front Desk Assistant plays an important role in creating the Ritual experience. You’ll welcome clients, walk them to their seats and bring them polish choices, keep the front desk and salon organized, and make sure every guest feels genuinely welcomed and cared for. You should feel comfortable helping clients choose shades that complement their skin tone, outfit, occasion, or personal style, while being able to confidently guide them through our color collection. Warmly greet and welcome every client with genuine enthusiasm.Create a friendly, polished, and inviting first impression.Manage appointments, check-ins, check-outs, phone calls, texts, and client inquiries.Help clients select nail colors by considering skin tone, undertones, personal style, and occasion.Develop a strong knowledge of our polish and gel color collection.Offer thoughtful color recommendations and help clients feel confident in their choices.Communicate clearly with nail technicians to ensure a smooth client experience.Maintain an organized, beautiful, and immaculate front desk and pedicure area.Monitor the appointment schedule and help keep the salon running efficiently.Handle payments and other front desk responsibilities accurately.Help with opening and closing duties as needed.Support the team wherever needed to maintain the Ritual experience.We’re Looking For Someone Who Is