Edgeless Beauty Group is seeking a Guest Services Manager to focus on responsibilities on sales, guest care and team utilization. The Guest Services Manager would work with all Edgeless Beauty Group brands, be responsible for overseeing guest services while driving sales growth, ensuring five-star guest experiences, and managing a dynamic team to achieve targets. About Edgeless Beauty Group: Working with Edgeless Beauty Group would mean you are a part of a team that is a front runner with all things beauty. Edgeless Beauty Group has grown to include The Institute of Beauty and Wellness, Neroli Salon and Spa, SKN BAR Rx, Lash Addict, Urban Ayurveda, Ultra Skin Solutions, and is a member of the Intercoiffure of America and Canada creating a world of endless possibilities for all of our team members Essential Job Functions: * Develop and execute sales strategies to meet and exceed sales targets * Lead efforts in delivering outstanding customer service, ensuring all guests have a positive experience with all brands * Coaching team on upselling spa services and packages to maximize revenue opportunities * Monitor and analyze sales performance, implementing improvements as needed. * Handle escalated guest concerns, ensuring timely and satisfactory resolutions.
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