$15.00/hour | 20-25 Hours Per Week For nine consecutive years, Kenneth's Salon + Spas has been recognized as one of the Best Places to Work. We are seeking a friendly, professional, and customer-focused Call Center Representative / Guest Services Associate to join our team. Answer incoming calls and respond to guest inquiries professionally and efficientlySchedule, modify, and confirm appointmentsRespond to customer emails and other communicationsInvestigate and resolve guest concerns and feedbackProvide information regarding services, products, and promotionsMaintain accurate records and appointment informationDeliver exceptional customer service with every interactionUtilize multiple systems and software platforms while managing guest needs However, we are not able to sponsor visas.
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