The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. Demonstrates significant competency in sales, products, and service Ability to build and maintain strong customer relationships Ability to work independently and as part of a team Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment Strong communication skills If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
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