· Must be approachable, smiling, greeting, and welcoming clients and team members in person, over the phone, and through email correspondence. · Ability to resolve issues and deescalate situations in a calm and professional manner Assist the salon and spa in meeting and exceeding goals through the following: · Any concerns if not addressable are escalated to management in a timely manner · Assist in achieving retail sales goals by mentioning take home products to every client and/or reinforcing team recommendations
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