Nov. 1, 2026

Associate (Immediate Start)

Douglas J Institutes & Salons Ann Arbor, Michigan
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Description
We are looking for a friendly, professional, and dependable

Description
We are looking for a friendly, professional, and dependable Guest Services Associate to join our team. This position serves as the first point of contact for our guests and students and plays an important role in creating a welcoming, positive experience from the moment they walk through our doors.
The ideal candidate enjoys working with people, is organized and detail-oriented, and can confidently balance customer service, administrative tasks, and a busy front-desk environment.

Responsibilities

Greet and welcome guests in a warm and professional manner

Answer phones and assist with scheduling appointments

Check guests in and out and process payments

Provide excellent customer service while managing front-desk communications

Help maintain a clean, organized, and inviting reception area

Monitor the daily schedule and help keep services running smoothly

Assist with retail recommendations and purchases

Represent the school in a positive, professional, and enthusiastic manner

Requirements

Previous customer service, receptionist, front-desk, salon, spa, or hospitality experience is preferred

Excellent communication and interpersonal skills

Friendly, approachable, and professional demeanor

Strong organizational and multitasking abilities

Comfortable using computers, phones, scheduling systems, and basic office software

Reliable and punctual

Must be available for evening and weekend shifts
J-18808-Ljbffr Douglas J Institutes & Salons

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