Aesthetician/Esthetician

**Aesthetician**

**New Canaan Boutique - 18 Elm St, New Canaan, CT 06840**

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe **laughter is the best cosmetic** because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

 

**Essential Duties and Responsibilities**

 

-Customer Service/Experience-

* Customer is the number one focus, and all employee actions are to reflect this priority.
* Greet customers in 30 seconds or less
* Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook
* Maintain an enthusiastic floor presence
* Build and maintain good customer relationships
* Keep accurate and complete records in the Retail/POS system
* Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
* Effectively communicate with customers and co-workers
* Ensure all clients read and sign the service E-waiver form (customer protection, service release form)
* Perform only “Benefit-trained” services offered on the service menu and ensure customer satisfaction
* All other duties as assigned

 

-Results-

* Achieve daily/ weekly/ monthly individual service goals
* Maintain target services per hour
* Make product recommendations and hand over service customers to Beauty Artists at the end of the service

 

-Teamwork-

* Promote a feel-good, fun, and gossip-free environment for customers and employees
* Build strong positive relationships and treat others with respect
* Be on time and ready to work all shifts
* Be passionate and tenacious
* Act professionally, ethically, and with integrity
* Use good judgment
* Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder
* Participate in inventory control
* Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
* Communicate inventory needs and concerns to Boutique Proprietor
* Properly and accurately register all sales
* Communicate training needs that will result in increased sales to Boutique Proprietor
* Ensure compliance with all Company and boutique policies and procedures

 

**Working Conditions & Physical Demands**

* Continuous bending of neck, arms, torso, and legs.
* Stocking and filling shelves, drawers, and show cases.
* Cleaning displays and boutique.
* Clean all Service Stations, service rooms, and elements.
* Work in a fragrance filled environment.
* Physical contact with clients/ customers.
* Continuous standing/walking for 8 hours.
* Unpacking and lifting boxes up to 40 lbs.

 

**Requirements**

* Must maintain compliance with state board regulations at all times.
* Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement.
* Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
* This position requires the final candidate to successfully pass an E-Verify check.

 

**Skills & Abilities**

* Must be comfortable selling makeup & upselling services.
* Must be comfortable traffic stopping outside of the Boutique.
* Consistent and reliable attendance.
* Ability to operate POS system, iPad, Boutique technology, laptop (used for on-line scheduling).
* Proven strong service history.
* Can initiate and manage change in a positive manner.
* Comfortable and competent at make-up application.
* Strong communication skills.
* Flexible and adaptable to customer needs.

 

**Additional job duties if assigned as a key holder in the location:**

* Maintain authority of personnel in the Boutique.
* Verbally communicate with clients and Boutique employees in a clear manner
* Assume all opening/closing responsibilities.
* Receive increased security access within the Retail/ POS system to execute customer returns, discounts, and employee transactions.
* Maintain excellent cash management and management of the safe and applicable security codes.
* Count cash and balance registers and cash deposits.
* Operate POS system, e-waiver iPad, boutique technology, shipment scanner gun, laptop (used for online scheduling), alarm keypad, and calculator.
* Partner with the Regional Boutique Proprietor on ALL issues or questions.
* Appropriately react and handle emergencies and loss prevention issues when opening or closing the Boutique.
* Use all resources and tools to create the best atmosphere for our customers and employees.
* All other duties as assigned.

 

*The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.*

 

The target salary range for this position is $17.00/hr - $19.00/hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.